Delivery and Custom Orders – Eirhorse Vape Shop

At Eirhorse Vape Shop, we prioritize fast delivery, customer satisfaction, and flexibility to meet your vaping needs. Here’s all you need to know about our delivery options, custom orders, and related policies.

Delivery Information

• Delivery Time: 1-2 working days within Ireland.
• Shipping Method: We use Irish Post for reliable and efficient delivery.
• Free Shipping: Enjoy free shipping on orders over €19.99.

Note: To ensure free shipping, we may remove e-liquids from their original boxes. This does not affect the quality or safety of the product.

Custom Orders

Looking for a personalized mix of products?

• Combine e-liquids, e-cigarettes, clearomizers, and more in one order.
• Send your requirements, including brand names and quantities, to info@eirhorse.com, and we’ll create a custom order tailored to your needs.

Age Verification

To place an order, you must be legally allowed to purchase tobacco products in your country. We reserve the right to cancel orders that do not meet legal requirements or at our discretion.

Order Cancellation Policy

• How to Cancel: Email us immediately if you need to cancel an order.
• Shipped Orders: Once an order has shipped, it cannot be canceled or returned.

Delivery Guarantees

If your order is not delivered within a reasonable time frame (10 days):

1. Full Re-Delivery: At no additional cost.
2. Store Discount: Applied to future purchases.
3. Full Refund: Provided only if re-delivery attempts fail.

Important: Customers must email all necessary documentation within 5 days of the issue to ensure prompt resolution.

Shop confidently at Eirhorse Vape Shop, knowing that your satisfaction is our priority. Whether you’re ordering standard products or a custom mix, we ensure fast delivery and reliable service every time.